Frequently Asked Questions

Need help? You might find the answer to your question below.

If you have any other question please do not hesitate to contact us, we will be happy to assist you.


In which countries do you work?

From OCA International we have offices in Spain, Morocco, Egypt, South Africa, India, Chile and Mexico. From those countries, we have full capacity to offer all our range of testing, inspection and certification services.

Nonetheless, we also have top professionals in many other countries as:

Spain, Australia, Algeria, Argentina, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Costa Rica, Czech Republic, Denmark, Ecuador, United Arab Emirates, United States, Vietnam, Finland, France, Guatemala, Holland, Hungary, India, Indonesia, Ireland, Italy , Japan, Jordan, Malaysia, Mexico, Norway, Peru, Poland, Portugal, Puerto Rico, United Kingdom, Romania, Slovakia, Sweden, Switzerland Taiwan, Thailand, Turkey and Uruguay.

The works done in those countries are mainly related to Supply Chain Services as Shop and Site Inspection, Expediting or Pre-Shipment Inspections.


How do you work in the countries you have not offices?

During the last 30 years we have developed a network of more than 3000 partners and strategic collaborations in more than 160 countries. Therefore, we are able to develop our activities through this extensive network with the supervision of our technical department and management.


How do you ensure the quality of the services you provide though your international network?

1 - Quality Control through random visits and inspections to our inspectors and collaborators.

2 - Knowledge and experience tests.

3 - Experience with our partners and collaborators.

4 - Operations knowledge, technical support, procedures, training and follow up systems.

5 - Fluid and frequent communication.


Which is the difference between Second and Third Party inspections?

Inspection Services are usually provided as a Second or Third Party.

Second Party is when we work for and under the direction of the client. This is where we will inspect equipment from a manufacturer on behalf of the end user.

Third Party inspection is when we work as an independent body, in this instance reports/certificates are independent of contractual obligations.


Do you have fixed prices for inspections?

We offer hundreds of different kind of inspections for many industries in different countries. Due to the complexity of the different factors affecting an inspection, It is difficult to fix prices for inspections. In addition, every inspection has it is particular conditions and technical issues.

Nonetheless, when talking about Shop Inspection and Expediting, we have yearly fixed prices for every country and inspection specialty (e.g. Electrical, Mechanical, etc.).

For more information, in this regard do not hesitate to either contact us through email or phone.


What is an accredited body?

An accredited body is a certification, testing, calibration, inspection and other conformity assessment services that has demonstrated that it fully meet the requirements of relevant national and international standards.

The criteria for determining a certification body’s competence are based on the relevant national or international standard (such as ISO/IEC 17024, ISO/IEC Guide 65ISO/IEC 17021) and include: the qualifications required knowledge and skills, training and experience of staff; appropriate equipment that is properly calibrated and maintained; adequate quality assurance procedures; and appropriate sampling practices.

Accredited bodies can be private or government owned, and can range in size from sole traders to large multi-disciplinary, multi-site organisations.


Which accreditations do you have?

OCA verify and certifies compliance with the technical and legal industrial safety requirements and standards. The accreditations of OCA Group granted by the Spanish National Accreditation Body (ENAC) by fields are as follows:

INDUSTRIAL INSPECTION

  1. Acoustic Tests Accreditation - No. 400 / LE1691.
  2. Non-Destructive Testing Accreditation - No. 400 / LE875.
  3. Industrial Sector Accreditation - No. 07 / EI1005.
  4. Environmental Accreditation - No. 07 / EI113.
  5. Yachts Accreditation - No. 07 / EI483.
  6. Construction Sector Accreditation - No. 07 / EI393.
  7. Mining Sector Accreditation - No. OC-I / 321.
  8. Inspection Body Accreditation - OC-I / 030.

VEHICLE INSPECTION

  1. Roadworthiness Accreditation - No. 28 / EI / ITV044.
  2. In-Service Metrological Control Accreditation - No. OC-I / 318.

MANAGEMENT SYSTEM

  1. Quality Systems Certification - No. 8 / C - SC055.
  2. Environmental Management Systems Certification - No. 15 / C-MA036
  3. Food industry Accreditation - No. OC-P / 250.
  4. Accreditation Directive 97/23 / CE Pressure equipment and Directive 95/16 / CE Lifts.
  5. Food Safety Management Systems Certification - No. 8 / C-SG056.
  6. Information Security Management Systems Certification - N 8 / C-SG057.
  7. Health and Safety Management Systems Certification - Nª 8 / C-SG058.
  8. R + D + I Accreditation - No. 11 / C-PR294


In which countries do your accreditations work?

OCA Group is accredited by the Spanish National Accreditation Body (ENAC) as an Inspection Agency and testing laboratory. Due to the recognition of ENAC by the International Accreditation Forum (IAF), OCA accreditations are recognized in more than 61 countries worldwide.

To have more information regarding this issue or know in which countries do our accreditation work please check the links below:

IAF member countries

ENAC accredited bodies


Which experience do you have in the TIC industry?

To understand OCA Group, philosophy, values and mission, it is essential to know our history. OCA Group was founded in 2010, but our origins go back to 1979 when we started a business that revolutionized the Spanish inspection and certification sectors: ECA.

ECA Global was for more than 30 years the leading Spanish company in the field of inspection and certification, becoming in 2007 over 3000 professionals present on the 5 continents and a turnover exceeding 200 million euros.

In 2007, a French testing, inspection and certification corporation acquired ECA.

The same philosophy, the same values, the same vision and what is even more important, the same people who led ECA, are leading OCA Group today. Our objective? To create the XXI century testing, inspection and certification company.

Therefore, over the years, we have been involved in hundreds of industrial projects around the world.

Know more about OCA Group specific experience.

If you need more information about those references or about any other reference or project, you can contact us and we will be glad to assist you.